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Input Datasource

2025.1.01+

The Input Data Source defines which file-based data is indexed into a Knowledge Base.
This content is made available to the Knowledge Agent during operation, allowing the agent to respond based on relevant contextual information.

Options

There are two types of input data sources:

Static File

  • A file is uploaded and configured during modeling in Flowable Design.
  • The content is fixed and stored as part of the knowledge base definition.
  • Best used for reference documents that don't change (e.g., policy documents, templates).

Content Item

  • Refers to a Content item provided dynamically at runtime, for example via a case or process.
  • The document is indexed on upload in Flowable Work.
  • Useful when different documents should be processed for each environment (e.g., uploaded contracts, customer documents).

Comparison

TypeDefined InRuntime EditableUse Case
Static FileFlowable DesignNoSame files on every deployment target
Content ItemsFlowable WorkYesFrequent changing files independent of the deployment.

The choice of data source controls how flexible and contextual the Knowledge Agent will be at runtime.